Laura Powell, TIP’s Vice-President of Sales, is approaching the 26 year mark of a career devoted to helping people with large bureaucracies and red tape. Her expertise and leadership makes TIP a unique connection between our clients and the large providers we represent.
Laura’s chief expertise is excellent handling of claims, “I have no problem going ‘up the chain of command’ to make sure my clients get the care, treatment and correct billings that are due to them.” She is guided by developing strong client relationships and mediating honestly between insurers and clients, advocating for clients when needed.
Laura was recently awarded, Outstanding Sales Achievement by Pacific Source. She has represented The Insurance Place three times at the National Medicare Supplement Conference, enhancing her connection to this deep and varied industry.
Another important aspect of Laura’s career is mentoring new agents and developing a humane and intelligent staff at TIP. In the past three years three agents have been minted under her tutelage and three more staff members are studying for the licensing test this year. All six carry her deep commitment to excellent customer service, a permanent hallmark of The Insurance Place. Previous protégés have gone on to work at Pacific Source and in other parts of the insurance world, extending her network all over the state and the nation.
Laura has a keen awareness of the flaws in our healthcare system borne of two decades’ of a close-up view, and advocates well for needed change. “I hope that health insurance moves toward more transparency, and cost effectiveness. I am very concerned about the cost of medications in our country. I worry about not having enough primary care doctors in our country. I am also concerned about seniors who have no support system.”
As TIP looks to the future, Laura’s leadership aims to improve the technological infrastructure and the staff’s expertise with it, to streamline services and make the TIP experience as efficient as possible. And even as we are moving toward doing more online and telecommunication, a needed step for both safety and efficiency, she is committed to never losing the personal, face-to-face meetings that are the core of TIP’s service.
Laura has been married to Scott, whom she met in the Army, for 39 years this December. They have two grown sons, Tim and Ryan. She is in the middle of at least 4 books at any given time, and when it’s possible she loves to workout in the pool, and do embroidery on rainy days.